ArthaPlaybook

Meet your dedicated AI lending agent.

ArthaPlaybook is an autonomous agent trained directly on your lending products, your underwriting rules, and your collection workflows. Select the play—from application nudges to EMI recovery—and let it take over. No manual dial lists, no manual tracking. Just an agent that gets to work.

Agent-Led Conversations

Your agent handles objections.
You stay in control.

ArthaPlaybook handles every borrower objection using your pre-approved response paths—not unpredictable freeform LLMs. You define the strict boundaries. The agent identifies the right play, adapts language to the live thread, and logically drives toward document submission or repayment.

Prospect Conversation
We're locked into our current contract until Q4. Not the right time.
ArthaPlaybook AI
Totally understand — Q4 renewals are always packed. Would it make sense to do a quick 20-min call in September to map out a pilot before your renewal window opens? That way you have a comparison ready when it matters.
That actually makes sense. Sure.
Great — here are two times that work:
[Tuesday Sept 9, 10am] or [Thursday Sept 11, 2pm]

Which works better for you?
Handled by ArthaPlaybook·Objection type: timing·Playbook: renewal window
Dynamic Playbooks

Every scenario. Your agent is ready.

A comprehensive library of lending scenarios—partial applications, missing KYC documents, pre-due EMI reminders, or hard collections. Add your own proprietary plays, edit existing ones, and watch your agent navigate the complex borrower lifecycle autonomously.

Playbook library
PTP BrokenCustomer broke Promise to Pay
Disputed AmountCustomer claims amount is incorrect
UntraceableCustomer is not reachable at address
HardshipMedical or financial hardship reported
Settlement RequestSettlement Request available this cycle

Your AI workforce for financial services.

Built for financial institutions that want to scale customer operations without scaling complexity.