ArthaChannels

Reach borrowers across every channel. Seamlessly.

AI agents craft and deploy precisely sequenced engagement across Voice, WhatsApp, SMS, Email, and Chat—simultaneously, at infinite scale. Every interaction leverages borrower history and contextual lending data to drive outcomes.

Channel Coverage

Voice, WhatsApp, SMS, Email.
Chat where it works.

Automated outbound voice calls that sound completely natural. High-open WhatsApp messages for document collection and KYC. Reliable SMS for payment alerts. Agentic email running on dedicated infrastructure. Conversational chat for borrower portals. All working together in harmony.

Channel coverage
Call / Voice
Automated voice calls · PTP commitments
92% reach
SMS
Payment links · notices
100% human-safe
SMS
Legal notices · Reminders
add-on
Seamless Handoff

AI sets the stage. Your agents close.

The moment a borrower requests human assistance, expresses a complex hardship, or requires a custom restructuring, ArthaChannels seamlessly routes the conversation to the assigned agent. They receive an instant context brief—what was discussed and what triggered the handoff—so they step in ready to resolve.

Hi Rahul, I noticed you were trying to complete your application. Are you stuck on the KYC step? Would you like a secure link to complete the payment today?
Artha Collections · 2h ago
Yes, my Aadhaar link is not working.
Rahul Verma · 1h ago
Handed off to human agent
Hey Rahul — I'm taking over from here. I've reviewed your loan application and just need one more document. Free for 20 minutes this week?
Collector: Marcus · 45m ago

Your AI workforce for financial services.

Built for financial institutions that want to scale customer operations without scaling complexity.